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Possible Issues After Installation
In rare cases, you may encounter issues after installing EasyKitchen. This article covers all currently known problems and their solutions.
First, make sure your computer meets the minimum system requirements for SketchUp. If your system meets the requirements, locate your issue below and follow the recommended solution.
EasyKitchen Toolbar Does Not Appear
The EasyKitchen toolbar will not appear if you have not entered a valid EasyKitchen license key. When SketchUp starts, a small activation window is displayed. Enter your license key, which can be found in your account on our website.
If EasyKitchen asks for the key every time SketchUp starts, launch SketchUp once as Administrator, enter the key, and close the program. After that, the key should be remembered for future launches.
If you receive an error after entering the license key, try the following:
- Try enabling or disabling your VPN.
- Add the EasyKitchen plugin to your antivirus exclusions.
- Check that your Internet connection is stable.
- Temporarily disable other SketchUp plugins to rule out plugin conflicts.
- Make sure your version of SketchUp has Internet access. This issue is common with unauthorized or modified versions of SketchUp.
If the toolbar appeared previously but has suddenly disappeared, check whether the EasyKitchen plugin is still enabled in the SketchUp Extension Manager.
Also verify that the EasyKitchen toolbar is enabled. To do this, right-click any SketchUp toolbar area and make sure EasyKitchen is checked in the toolbar list.
EasyKitchen Windows Do Not Open
If clicking an EasyKitchen tool does nothing, the tool windows have most likely opened outside the visible screen area. This can happen when using multiple monitors or after changing the screen resolution.
To restore all EasyKitchen windows to their default positions, choose:
Extensions → EasyKitchen → Reset Window Positions