Online payment security

Payments. Payment by credit card online.

Our site is connected to Internet acquiring, and you can pay for the Service with a Visa or Mastercard credit card. After confirming the selected Product or service, a secure window opens with the payment page of the CloudPayments processing center, where you need to enter your bank card information. For additional authentication of the cardholder, the 3-D Secure protocol is used. If your issuing bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, check with the Bank that issued you the bank card.

The online payment service is carried out in accordance with the rules of the Visa and MasterCard International Payment Systems on the principles of confidentiality and security of payment, using the most current methods of checking, encrypting and transmitting data through closed communication channels. Bank card details are entered in a secure window on the CloudPayments payment page.

In the fields on the payment page you must enter the card number, name of the card holder, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is displayed on the surface of a bank card.

CVV2 / CVC2 is a three-digit security code located on the back of the card.

Then in the same window the page of your issuing bank will open for entering a 3-D Secure code. In case you have not configured a static 3-D Secure, it will be sent to your phone number via SMS. If the 3-D Secure code did not come to you, then you should contact your issuing bank.

3-D Secure is the most advanced technology for securing card payments on the Internet. Allows you to uniquely identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent card transactions.


Security guarantees

CloudPayments processing center protects and processes the data of your bank card in accordance with the PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further information transfer occurs through closed banking networks, which have the highest level of reliability. CloudPayments does not transfer your card details to us and other third parties. For additional authentication of the cardholder, the 3-D Secure protocol is used.

If you have questions about the payment made, you can contact the customer support service of the payment service by e-mail


Online Payment Security

The personal information you provide (name, address, phone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our Web server.

The security of processing Internet payments is guaranteed by CloudPayments Kazakhstan LLP. All operations with payment cards occur in accordance with the requirements of VISA International, MasterCard and other payment systems. When transmitting information, specialized security technologies for online card payments are used, data processing is carried out on a secure high-tech server of the processing company.


Payment by credit cards is safe because:

  • The authorization system guarantees the buyer that the payment details of his payment card (number, expiration date, CVV2 / CVC2) will not fall into the hands of fraudsters, since this data is not stored on the authorization server and cannot be stolen.
  • The buyer enters his payment data directly into the CloudPayments authorization system, and not on the online store website, therefore, the payment details of the buyer's card will not be available to third parties.


  1. Definitions
    The Internet project (hereinafter referred to as the URL, “we”) takes seriously the issue of confidentiality of information of its customers and visitors to the site (hereinafter referred to as “you”, “site visitors”). We call personalized information containing personal data (for example: name, username or company name) of a site visitor, as well as information about the actions you take on the site URL. (for example: a site visitor’s order with his contact information). We call anonymous data that cannot be unambiguously identified with a particular visitor to the site (for example: site traffic statistics).
  2. Use of Information
    We use the personalized information of a particular visitor to the site solely to ensure the quality of services and their accounting. We do not disclose the personalized data of some website visitors URL to other website visitors. We never publish personalized information in the public domain and do not share it with third parties. The only exceptions are situations where the provision of such information to authorized state bodies is prescribed by the current legislation of the Republic of Kazakhstan. We publish and distribute only reports based on the collected anonymous data. Moreover, the reports do not contain information by which it would be possible to identify the personalized data of users of services. We also use anonymous data for internal analysis, the purpose of which is to develop URL products and services.
  3. Links
    The site may contain links to other sites that are not related to our company and belong to third parties. We are not responsible for the accuracy, completeness and accuracy of the information posted on third-party sites, and we do not undertake any obligations to maintain the confidentiality of the information that you left on such sites.
  4. Limitation of liability
    We do our best to comply with this privacy policy, however, we cannot guarantee the safety of information in the event of exposure to factors beyond our control, the result of which will be the disclosure of information. The site and all information posted on it are presented on an "as is" basis without any guarantees. We are not liable for adverse consequences, as well as for any losses caused as a result of restricting access to the site URL or as a result of visiting the site and using the information posted on it.
  5. Contacts
    For questions regarding this policy, please contact

Legal entity

ИП "Vieno"

ИИН: 860710300167

Алматы, ул.Кассина 146, кв.7